Exterro Inc.
Exterro’s Legal Governance, Risk and Compliance (GRC) solutions enable any organization to address their privacy, compliance, investigation and litigation risks more effectively and at lower costs.
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Overview
Although it was my first job out of college, I was fortunate to own design for two data heavy flagship products of Exterro. Exterro acquired Jordan Lawrence, an information security and record management service, in 2019 and I was responsible for designing the product that integrates all services. I got to go through two thorough shipping cycles and witnessed sales and onboarding cycles with various clients. The entire suite has 34 unique products a with lot of interconnected parts.
Got to work on building scalable, accessible (501 compliance), and data heavy products which had instant adoption owing to the nature of the legal-tech market and Exterro's extensive client base.
Clients
Visa, Allstate, Doordash, PwC, Michelin, HSBC, Oracle, and 70 more
Objectives
Make the UX simple and intuitive for the 45+y.o. target group
Integrate new products seamlessly with the existing 30+ products
Automate repeatable tasks in data breach situations where time is critical